Shipping policy

We aim to process and ship all orders as quickly as possible.

Handling time:

Orders are typically processed within 1–3 business days. In some cases, handling may take up to 5 business days depending on demand.

Shipping time:

Once shipped, delivery usually takes 10–20 business days depending on your location.

Please note that delivery times are estimates and may vary due to factors outside of our control, such as carrier delays or customs processing.

If your order is placed during weekends or holidays, it will be processed on the next business day.

Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers or external factors. If your order is significantly delayed, please contact us and we will assist you.

Incorrect or missing items

If you receive the wrong item or your order is missing items, please contact us within 72 hours of delivery so we can resolve the issue.

Contact

If you have any questions about your order, you can contact us at info@zmarkstore.com.